Senior Staff Technical Delivery Manager - Platform, AI, and Infrastructure

• Maintain a current, org-wide view of initiatives, priorities, and delivery risks at all times, serving as the VP of Engineering's primary operational partner across the full software development lifecycle.
• Lead execution on the highest-priority and highest-complexity programs in the org, including long-horizon infrastructure investments, AI and ML development cycles, and cross-functional platform launches where diffuse ownership creates coordination risk.
• Identify blockers, dependencies, and misalignments before they become delivery risks; escalate with context and a clear recommended path forward.
• Partner with engineering leads and architects on technical decisions that carry product, timeline, or organizational implications, including helping leadership build the business case for foundational platform investment.
• Translate technical progress, infrastructure risks, and AI development timelines into clear, actionable communication for product, finance, and executive audiences.
• Build and maintain operating cadences including planning cycles, program reviews, and status reporting with a bias toward signal over noise.
• Use AI tooling and program management platforms to keep operational overhead lean without losing fidelity on what matters.

We'd love to chat if you have:

• 6 or more years in technical program management, software engineering, or a closely related field with demonstrated technical depth and a track record of leading complex, cross-functional programs end to end.
• Strong command of the software development lifecycle, including how engineering teams scope, sequence, estimate, and deliver work across agile and hybrid delivery models.
• Technical acumen at a systems level: enough to understand how complex software systems are architected, where failure modes live, and how engineering decisions affect business outcomes, and the ability to ramp on a new domain without being hand-held through it.
• Exceptional written and verbal communication skills, including the ability to write precisely for executive audiences and facilitate cross-functional alignment in live settings without losing accuracy.
• Demonstrated ability to influence without authority across engineering, product, finance, and leadership, operating independently in high-stakes environments where decisions carry real technical or organizational consequences.
• Proven experience using AI tooling and program management platforms to keep operational overhead lean without losing fidelity.
• Excellent organization skills and expert level knowledge in productivity and work management tooling.
• Practical knowledge and experience with OKR setting and tracking in a multi-team environment.

• Familiarity with distributed systems, developer experience platforms, infrastructure programs, or AI and ML development cycles.
• Background in software engineering, particularly candidates who have grown toward program or product leadership over time.
• Experience at a scaling fintech or SaaS company where pace and ambiguity are the norm, including demonstrated use of AI tooling to reduce operational overhead.

Please note that this position is not eligible for visa sponsorship.

Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

The estimated salary range for this role is noted below for our San Jose based role.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above.

The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

The estimated base salary range for this role is noted below for our office location in Draper, UT.

Additionally, this role is eligible to participate in BILL’s bonus and equity plan.

Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above.

The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits.

What’s in it for you?

Redefining how businesses automate their work is a fast-paced, exciting, and fun environment.

But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts
• Life Insurance, Long & Short-term disability coverage

• 11+ Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Don’t believe us?

Check out our culture, benefits, and teams on our career site , LinkedIn Life , or YouTube pages.

BILL is an Equal Opportunity Employer.

We believe our best ideas come from the unique stories, perspectives, and experiences of our team members.

We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent, inclusive hiring process that reflects our values.

If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com .

To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments.

Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.