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Key skills for this role
Lead end to end solution development for multiple high-stakes customer deployments; manage technical strategy, design quality, and roadmaps for Agentic AI rollouts at enterprise scale.
Primary technical point of contact from integration design through to post-deployment optimisation
Translate ambiguous requirements into structured engineering plans with clear milestones and success criteria
Customise and extend platform components—APIs, tooling, and bespoke logic
Architect robust, scalable, and compliant Agentic AI solutions across industries
Lead multi-agent orchestration, RAG pipelines, and LLM/SLM integration design
Champion observability, telemetry, and auditable AI standards
Build and maintain reusable frameworks and asset libraries
Help build and guide cross-functional Forward Deployed Engineering teams; coach senior/junior engineers, and cultivate a culture of excellence, collaboration, and innovation.
Provide structured product feedback to Platform Engineering on feature gaps and pain points
Contribute to playbooks, best practices, and technical blog posts
8–12+ years engineering experience; 3+ years in customer-facing or FDE roles
Proven track record deploying AI/ML or data-intensive applications in production
Strong full-stack skills: Python, Node.js/Go, React/Vue, SQL, REST/ GraphQL
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Expertise in LLMs, Prompt Engineering, Vector DBs, RAG pipelines, and Agentic orchestration frameworks
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Excellent communication with both technical and executive stakeholders
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Hands-on with dedicated Agentic AI platforms (e.g. Agentforce , Copilot Studio)
Knowledge of AI compliance requirements: GDPR, EU AI Act, SOC 2, HIPAA
Open-source or research contributions to LangChain , RAG, or Knowledge Graph communities
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
B2B AI software company providing enterprises with a secure platform for data, models, and AI agents.
Visit company websiteJobs and hiring trendsFull-time
Senior · 8+ years experience
Onsite
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