Senior Staff Engineer (Navis Terminal Operations)

Responsibilities

• Lead the functional implementation of the Navis Mixed Cargo Terminal Operating System (TOS) for major port and terminal customers.
• Facilitate workshops with terminal operations teams to understand operational workflows, business processes, and system requirements.
• Analyse current-state terminal operations and identify gaps between legacy TOS capabilities and Navis functionality.
• Define and document business processes, operational scenarios, functional requirements, and process improvements.
• Serve as the primary functional consultant and day-to-day customer liaison throughout the Navis Mixed Cargo implementation.
• Act as the key bridge between terminal operators, business stakeholders, Navis implementation teams, and technical delivery teams.
• Validate business requirements and recommend practical solutions aligned with industry best practices and operational realities.
• Provide functional consulting expertise across Vessel, Yard, Gate, Rail, Barge, Breakbulk, RoRo, Automotive Logistics, Project Cargo, Hazmat Goods, Equipment Management, Resource Planning, and Inventory Management.
• Support solution validation, functional issue resolution, operational workshops, and production-readiness activities.
• Identify operational risks and define appropriate mitigation strategies.
• Support cutover planning, production deployment, go-live activities, and post-go-live stabilization.
• Drive change management activities and support business users during the transition to Navis TOS.
• Work closely with customer leadership and operational teams to ensure successful adoption of the solution.
• Support presales, solutioning, customer discovery, and consulting engagements for future terminal modernization initiatives.
• Develop reusable consulting accelerators, operational frameworks, and industry best practices for the Travel & Logistics practice.
• Contribute to future initiatives involving AI-enabled terminal operations, automation, operational optimization, and digital transformation.
• Mentor junior consultants and contribute to knowledge sharing and capability development within the consulting team.
• Build long-term relationships with customers and position Nagarro as a strategic transformation partner.
• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.