Senior Specialist / Senior Business Process Analyst

Location

Opportunity

Responsibilities

• The key responsibilities of the role include, but are not limited to:
• Translate business and regulatory requirements into clear, system-ready functional designs and rules to support payroll system implementations and enhancements.
• Support payroll system implementations, including third‑party providers (e.g. ADP), across discovery, configuration, testing, and migration phases.
• Perform impact analysis for payroll-related system and process changes, including entity moves, configuration updates, and integrations.
• Validate payroll system behavior and outputs across HR, payroll, and downstream finance systems to ensure alignment with defined functional requirements.
• Apply and continuously build payroll domain knowledge (gross-to-net, deductions, accruals, terminations) to support accurate system design and validation.
• Support testing, UAT, parallel payroll runs, and payroll migrations by analyzing results, identifying variances, determining root causes, and supporting remediation.
• Use advanced Excel and analytical tools to perform data analysis, reconciliations, and variance investigations, translating findings into business-friendly insights.
• Contribute to continuous improvement of business processes through data‑driven analysis and appropriate use of digital solutions.
• Collaborate with HR, Payroll Operations, IT, Finance, and external vendors to support delivery and issue resolution, escalating risks and dependencies to the Lead Analyst as appropriate.

Skills & Experience

• Hands‑on experience with enterprise platforms (e.g. Workday, Microsoft Dynamics 365, Costpoint, SAP, or ADP Celergo) in a functional systems or implementation support role.
• 5+ years’ experience in functional systems analysis, enterprise system implementations, or transformation initiatives within complex environments.
• Experience supporting ERP system delivery, including UAT, parallel runs, data migrations, and integration testing.
• Strong analytical and structured problem‑solving skills, with the ability to translate complex business requirements into clear system logic and functional designs.
• Advanced Microsoft Excel skills, including large‑data analysis, reconciliations, variance analysis, and root‑cause investigation.
• Strong communication skills, able to explain system behavior and analytical findings to both technical and non‑technical stakeholders.

Desirable

• Exposure to payroll, HCM, finance, or accounting operations, supporting understanding of end‑to‑end processes and downstream impacts.
• Familiarity with analytics and reporting tools such as Power BI, and/or Python or similar scripting tools, to support data analysis, reconciliation, or light automation.
• Exposure to digital and automation platforms (e.g. Microsoft Power Platform, Nintex, UiPath) to support workflow automation and process optimization.
• Strong learning mindset, attention to detail, and ability to work effectively across business, technology, and delivery teams.

Education Qualifications

• A bachelor’s degree from a recognized university in Information Systems, Computer Science, Data Analytics, Business, Finance, Accounting, or related discipline is required.
• A master’s degree and/or relevant professional certifications are considered an added advantage.