Senior Specialist - IT Systems Engineering

Specializes in one or more of the following areas: Server, Network (voice/data), messaging/collaboration, mainframe, Architecture, Storage/backup, Applied Engineering and/or Application engineering.

Designs, develops, implements, and analysis of Technical product/systems.

Creates, manages and maintains strategy, standards, roadmaps and new technologies.

Provides advanced design and engineering functions for one or more of the following skillset areas: Server, Network (voice/data), Messaging/Collaboration, Mainframe, Implementation, Architecture, Storage/Backup, and/or Application design.

Recommends alterations to developments and designs; improving quality of products/procedures

Manages Engineering Support staff in one or more of the following areas: standards, projects, level III support issues, designs and overall IT Engineering for Infrastructure/Technology.

Trains, leads, mentors, Engineers and Managers.

Creates, manages, maintains departmental policies, processes and procedures; relating to standards, projects and cross functional interoperability.

Prepares and tracks budgets, project/staffing plans.

Understands/communicates, Strategic/Global Initiatives and Infrastructures.

Consultants to aid in the development of solutions; Works closely with the Project Management Office and stakeholders to provide guidance/ advice concerning infrastructure issues

Identifies opportunities and recommends solutions for improving service efficiency and effectiveness.

Provides levels II/III support for Hardware and Operating System issues.

Documents Operational procedures; hand-off to the Operations Group.

For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.