The Accounts Receivable Specialist (Collector) is responsible for end-to-end ownership of an assigned customer portfolio, driving timely cash collection, reducing overdue receivables, resolving payment barriers, and maintaining strong customer relationships. The role requires proactive engagement with customers, effective management of complex and high-value accounts, disciplined follow-up, dispute coordination, and accountability for collection outcomes. The Collector serves as the primary point of contact for assigned customers and is expected to influence payment behavior, identify risks early, and ensure healthy cash flow while maintaining a high standard of customer experience.
This is an individual contributor role with no people management responsibility
Key Skills for This Role
OracleSAP
Full Job Posting
Role Overview
The Accounts Receivable Specialist (Collector) is responsible for end-to-end ownership of an assigned customer portfolio, driving timely cash collection, reducing overdue receivables, resolving payment barriers, and maintaining strong customer relationships. The role requires proactive engagement with customers, effective management of complex and high-value accounts, disciplined follow-up, dispute coordination, and accountability for collection outcomes. The Collector serves as the primary point of contact for assigned customers and is expected to influence payment behavior, identify risks early, and ensure healthy cash flow while maintaining a high standard of customer experience.
This is an individual contributor role with no people management responsibility
Key Responsibilities
Portfolio Ownership & Cash Collection
Own an assigned portfolio of customer accounts and drive collection of outstanding receivables.
Achieve monthly, quarterly, and annual cash collection targets.
Manage accounts across ageing buckets with particular focus on overdue, high-risk, and high-value balances.
Prioritize collection efforts based on cash impact, ageing, bad debt risk, and customer payment behavior.
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