Senior Solutions Engineer – Networking

• Partner with Sales Executives to discover customer business requirements and translate them into technical solutions that align with strategic business objectives.
• Serve as the primary technical advisor throughout the sales cycle for prospective and existing enterprise customers.
• Build and maintain trusted, long-term customer relationships through consultative engagement.
• Conduct customer discovery sessions, technical workshops, demonstrations, and solution presentations.
• Develop high-level solution architectures that balance performance, scalability, security, resiliency, and cost.
• Prepare technical proposals, responses to RFPs/RFIs, statements of work support, and Bills of Materials (BOMs).
• Clearly articulate the business value and technical advantages of recommended solutions.

• Design enterprise networking solutions that meet customer technical and business requirements.
• Provide technical oversight during project implementation to ensure deployed solutions align with approved architecture.
• Collaborate closely with Delivery Engineers and Project Managers throughout implementation.
• Perform technical knowledge transfer and mentoring for implementation teams.
• Assist with troubleshooting complex implementation challenges as needed.
• Maintain accurate and complete technical documentation, including network diagrams, implementation guidance, customer documentation, and knowledgebase articles within IT Glue and other approved cb20 platforms.

• Serve as a subject matter expert for enterprise networking technologies.
• Evaluate emerging technologies and recommend additions or enhancements to the cb20 solution catalog.
• Build and maintain strong relationships with strategic technology partners, OEMs, distributors, and Technology Service Providers (TSPs).
• Share technical knowledge through internal training sessions, documentation, mentoring, and sales enablement.
• Support the Presales Engineering and Sales teams by identifying new technologies, solution opportunities, and best practices that align with the cb20 technology portfolio.
• Maintain assigned technical certifications and continuously expand professional expertise.

The successful candidate should possess deep expertise in enterprise networking technologies, including:

• Campus switching and routing
• Data center networking
• Core network architecture
• Enterprise WAN
• SD-WAN
• Firewall technologies
• Network security architecture
• Wireless LAN (WLAN) design

• Routing protocols
• Network segmentation
• High availability and resiliency
• Network monitoring and management platforms

Working knowledge of the following technologies is also expected:

• Cloud networking (AWS, Microsoft Azure, Google Cloud Platform)
• Hybrid cloud architectures
• Cybersecurity frameworks and technologies
• Identity and access management
• Data center infrastructure
• Collaboration with Technology Service Providers (TSPs)
• OEM partner technologies

• Bachelor's degree in Computer Science, Network Engineering, Information Technology, Information Security, or a related discipline.
• Equivalent professional experience may be considered.

• Minimum of seven (7) years of progressive experience in enterprise networking.
• Minimum of three (3) years serving as a Network Architect, Senior Network Engineer, or Presales Solutions Engineer supporting multiple enterprise organizations.
• Demonstrated experience supporting technical sales engagements, enterprise solution design, and customer presentations.
• Experience working with channel partners, OEMs, and technology vendors.

One or more advanced networking certifications from strategic technology partners are strongly preferred, including:

• Cisco: CCIE, CCDE, CCNP Enterprise, or CCNA
• Fortinet: FCX, FCSS, or FCP (or the equivalent NSE certifications)
• Arista: ACE-E, ACE-P, or ACE-S
• HPE Aruba Networking: Professional- or Expert-level Aruba Networking certifications
• Juniper Networks: JNCIE-ENT, JNCIP-ENT, or JNCIS-ENT
• Equivalent expert-, professional-, or specialist-level certifications from other strategic networking, security, or cloud infrastructure partners may also be considered.

• Consultative solution selling
• Enterprise network architecture and design
• Executive level communication and presentation skills
• Technical leadership and mentoring
• Customer relationship management
• Analytical thinking and problem solving
• Proposal development and solution documentation
• Project collaboration
• Time management and organization
• Active listening
• Strong written and verbal communication
• High attention to detail

• Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Microsoft Visio for network architecture diagrams, solution design, and technical documentation
• Experience using AutoTask for project, service, customer relationship, and opportunity management
• Experience using D-Tools for solution design, proposal generation, and documentation
• Experience using IRIS for solution configuration, quoting, and internal business processes
• Experience using IT Glue for technical documentation, knowledge management, configuration documentation, and customer documentation
• Ability to quickly learn and effectively utilize new software platforms and technical tools as required

• Full-time, 40 hours per week.
• Additional hours may be required based on customer engagements, project deadlines, and departmental needs.

• 25–50% local travel.
• Occasional overnight and long-distance travel to support customer engagements, project implementations, partner meetings, training events, and industry conferences.

• Adhere to all policies, procedures, and standards outlined in the cb20 Company Manual.
• Maintain assigned technical certifications and complete ongoing professional development.
• Represent cb20 professionally with customers, partners, vendors, and fellow team members.
• Demonstrate integrity, accountability, teamwork, and a commitment to delivering exceptional customer experiences.

A successful Senior Solutions Engineer – Networking consistently:

• Serves as a trusted technology advisor to customers and the cb20 sales organization.
• Partners effectively with Sales Executives to drive revenue growth through consultative, solution-based selling.
• Designs innovative, scalable, secure, and financially sound technology solutions aligned with customer business objectives.
• Supports successful project delivery through collaboration with implementation teams and project managers.
• Continuously expands the cb20 solution catalog through research, certification, partner engagement, and evaluation of emerging technologies.
• Mentors engineering and sales teams by sharing technical knowledge, best practices, and solution expertise.
• Maintains accurate documentation and contributes to the continual improvement of cb20's Strategic Solution Engineering practice.