Senior Solutions Engineer

5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting

Excellent communicator and presenter able to gain audience confidence

An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.

Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution

Previous software development experience or working knowledge in one or more of the following areas:

Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience

Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

Previous experience in Telecom, SIP, Contact Center, or Security is a plus.

Experience with sales methodologies

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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