Senior Solutions Engineer

Translate business requirements into unique technical solutions

Conduct calls to create and manage the integration plan for software partners

Design and present tailored integration project plans that align with partner business expectation and drive execution of plan

Operate in an AI-first mindset to innovate integration processes

Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement.

Collaborate with Account Manager on partner launch and GTM success

Transfer integration plan into ongoing production reference documentation for the partner and internal support teams

Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams. This position will need to have awareness and working knowledge of all areas to ensure an optimal implementation plan and technical solution.

Work closely with Customer Success team to provide ongoing integration support for partners

Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

Have 5+ years of experience Solutions Engineering, Sales Engineering, Solutions Consulting, Product Management, Technical Support, or similar role for a Payments or Fintech company

Proven track record of creating and implementing complex technical solutions for software partners

Strong understanding of RESTful APIs, webhooks, and modern integration patterns

Experience with payment processing concepts including tokenization, PCI compliance, and transaction flows

Proficiency in at least one programming language (Python, JavaScript, Ruby, or similar)

Familiarity with API testing tools (Postman, curl) and debugging techniques

Understanding of payment industry fundamentals (acquiring, issuing, card networks, ACH)Familiarity with PCI DSS compliance requirements and security best practices

Have strong communication and interpersonal skills and an ability to communicate complex ideas in a structured and user-friendly way to an audience of C-Suite enterprise clients as well as engineers at early stage startups.

Are a self-starter who is resourceful and able to independently run work streams, and also willing to be scrappy and think of creative solutions.

Leadership experience in a player/coach type of role is a plus, or natural ability to guide and influence others.

Have an innate sense of humility and honesty with an open mind for feedback

You are intellectually curious. You seek out innovation. You find unique solutions to complex problems.

Specific experience with embedded payments platform

Previous experience with a hypergrowth, successful technology company

Good business understanding or Support processes as well as Risk and Underwriting processes.

At Payabli, you'll have a front row seat into building a high-growth venture backed fintech company. As a senior leader in Operations, you'll shape how the organization scales and be the driving force behind our AI-first operations strategy — directly influencing how we build, automate, and optimize for the future. You'll stretch yourself every day, learn a ton, grow alongside the company, and have a lot of fun building Payabli with us. We're a values driven company that cares deeply about our team, partners, and customers. Our north star values are:

🤝 Team Love = Customer Love — You understand that when you build great products for your internal partners, they deliver exceptional experiences to merchants. You obsess over the platform partners and businesses that depend on every payout landing on time.

🔥 Run to the Fire — When ACH returns spike or a card program hits a snag, you're the first one in the war room. You don't shy away from hard problems—you chase them. You volunteer for the complex, messy challenges others avoid.

🔍 Little Things Count — You sweat the details because you know a single decimal error in a payout can damage a business. You double-check edge cases, validate every assumption, and understand that excellence lives in the details.

💎 Truth Seekers — You give direct feedback, receive it with grace, and never let ego get in the way of finding the right answer. You document what you don't know, admit mistakes quickly, and hold yourself accountable in the open.

🚀 Relentlessly Curious — You're constantly asking "what if?" and "why not?" You study how competitors solve problems, explore adjacent industries for inspiration, and never stop learning about the payments ecosystem.

Competitive salary

Stock options with the potential to unlock more equity as we grow

Flexible PTO and paid parental leave

Medical, dental, & vision insurance

401K, HSA, pre-tax savings programs

Option to be fully remote or hybrid

Monthly education fund to spend on anything that enhances your skills or gets you one step closer to your passion goals

Payabli is an equal opportunity employer and values a diverse, inclusive workplace.

Principals only . No external agency submissions. Candidates must apply directly; We will not accept submissions from third-party recruiters or staffing agencies.