Senior Solutions Architect, APAC

HawkEye 360 is seeking a Senior Solutions Architect to join the Solutions team. The Solutions team is responsible for developing and executing a high-impact technical solution for a major program within the Asia Pacific (APAC) region. The role includes actively engaging with the client and end users to understand their needs, providing hands on training to end users on how to use the data and integrate into their workflows, leading integration efforts with 3 rd party tools and services, and working with internal HE360 teams (engineering/product/solutions) to better align our offerings to customer needs. This position requires a high level of initiative, ability to learn new technologies quickly, and excellent customer service and communication skills.

Location & Travel : Our offices are based in Herndon, Virginia.

This particular role requires the individual to live in Japan as a geographically remote employee of HawkEye 360.

Your main responsibilities will be:

• Serve as the technical point of contact for HawkEye360 in Japan.
• Work cross functionally with the General Manager, Account Executives, and Program Management teams to meet customer requirements and drive business.
• Own the solution, quickly and effectively run point on any technical issues that arise, and pivot where necessary to increase mission value.
• Embed with customer for up to several weeks at a time to deeply understand their mission needs, provide training and guidance on best utilization of HE360 products and capabilities, and collaboratively explore use cases with the end users.
• Design and implement technical integrations of data to include data flow from AWS services to on-premises storage and integration of HE360 data into multiple 3 rd party platforms.
• Champion end user requirements internally to HE360 stakeholders to include systems engineering and product teams.
• Continue to learn and drive rapid innovations to support business growth.
• Reinforce by example the company’s commitment to its values.

Your skills and qualifications: Essential education and experience:

• 8+ years’ experience executing technical solutions in the RF and/or GEOINT markets.
• BS or MS in computer science, Systems Engineering, or related field; or equivalent experience.
• Fluency in Japanese – both written and spoken.
• Hands on experience with ISR missions, RF collection systems (ground/airborne/space), and/or signals intelligence (SIGINT).