Senior Solution Engineer - USA (Remote)

Description and Requirements

• Lead with value by anchoring all engagements to customer business outcomes rather than product features.
• Own the technical sales cycle including discovery, solution design, demonstrations, validation, and proof of value.
• Build, develop, and maintain technical champions across accounts to accelerate decision-making and reduce deal risk.
• Engage early with Sales as an embedded partner to shape account strategy and influence deal direction.
• Translate complex technical solutions into compelling business narratives for technical and executive audiences.
• Deliver high-impact demonstrations and presentations tailored to customer-specific pain points.
• Drive disciplined execution using structured methodologies (e.g., value hypothesis, stakeholder alignment, opportunity visibility).
• Orchestrate internal and external resources (Sales, Product, Customer Success, ecosystem partners) for successful outcomes.
• Leverage AI and automation to increase productivity and focus on high-value customer engagements.
• Customer-Centric: Deep understanding of customer business priorities, constraints, and outcomes.
• Value-Led Execution: Every interaction tied to measurable business value.
• Outcome-Focused: Success defined by customer impact and deal progression.
• Strategic Co-Selling: Operate as a proactive sales partner, not a reactive technical resource.
• Accountability: Own technical relationships, execution quality, and customer trust.
• Technical Championship: Intentionally build and develop champions within accounts.
• Translate technical solutions into business value and customer outcomes.
• Build technical credibility and trusted advisor status across stakeholders.
• Lead with business outcomes to frame customer conversations.
• Cultivate technical champions and influence buying decisions.
• Orchestrate ecosystem resources to scale engagement and impact.
• ACV impact from accounts and opportunities engaged.
• Number and effectiveness of technical champions developed.
• Customer-facing time focused on value-driven engagements.
• Execution quality across deliverables (e.g., demos, PoV, business cases).