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Key skills for this role
Key Responsibilities
Solution Design & Architecture
Lead end-to-end technical design across D365 Project Operations and Field Service
Define scalable, secure, and high-performance solution architectures
Ensure alignment with Microsoft best practices and industry standards
Technical Delivery
Drive development using Dataverse, plugins, workflows, Power Platform, and integrations
Oversee customization and configuration for:
Resource scheduling & dispatch optimization
Project planning, costing, and billing
Ensure code quality, version control, and DevOps best practices
Integration & Data Management
Design and implement integrations with ERP, CRM, and third-party systems using:
Azure services (Logic Apps, Functions, Service Bus)
APIs and middleware platforms
Oversee data migration and synchronization strategies
Team Leadership
Lead and mentor developers and technical consultants
Provide technical guidance, code reviews, and performance tuning
Collaborate with functional consultants, architects, and client stakeholders
Governance & Quality
Establish coding standards, architecture guidelines, and best practices
Ensure adherence to ALM, CI/CD pipelines, and release management
Manage technical risks and issue resolution
Skip the repetitive application forms
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Client Engagement
Act as technical SPOC for customers
Translate business requirements into technical solutions
Support pre-sales, estimations, and solutioning as needed
Required Skills & Experience
Strong experience in Dynamics 365 Project Operations and Field Service implementations
Deep expertise in:
Dataverse, Power Platform (Power Apps, Power Automate)
C#,.NET, JavaScript, Plugins & Custom Workflows
Experience with:
Resource Scheduling Optimization (RSO)
Project accounting, time & expense, and work order management
Strong integration experience using:
Azure Integration Services
REST/SOAP APIs
Hands-on experience in DevOps (Azure DevOps), CI/CD pipelines
Knowledge of security model, role-based access, and performance tuning
Experience in large-scale enterprise implementations
Preferred Qualifications
Microsoft certifications in Dynamics 365 or Power Platform
Prior experience in end-to-end D365 CRM + ERP integrated programs
Exposure to Copilot/AI capabilities within Dynamics ecosystem
Experience working in global delivery / multi-shore models
Key Competencies
Strong leadership and stakeholder management
Problem-solving and architectural thinking
Communication and client-facing skills
Ability to drive delivery under tight timelines
HCL Technologies is a global IT services and consulting company offering digital, engineering, cloud, and AI solutions. Headquartered in Noida, India, it serves clients across industries in over 60 countries.
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