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Key skills for this role
Design, write, review, test, and ship software that improves the availability, scalability, latency, and efficiency of our services. This is the majority of the job.
Turn operational work into engineering work: every repeated task, checklist, or validation becomes automation. A runbook is a stopgap, not a deliverable.
Define SLOs with stakeholders and build the monitoring and alerting that enforces them — and fix or delete every alert that doesn't map to a real expectation.
Debug production issues across the whole stack, from application code down through Linux and the network.
Lead blameless postmortems and root cause analyses, then land the fix that eliminates the entire class of problem, not just the writeup.
Plan capacity and cost with data; document what you build so others can operate it.
Join our critical incident response team in an established on-call rotation. To be clear about what that means here: the rotation covers our shared infrastructure, not only the code you wrote. Learn our stack in depth — DNS at global scale, anycast networks, VPN protocols — with the team that runs it.
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We want to respect your time, so we will be upfront:
If your experience is primarily operating, configuring, and troubleshooting software that other people built — systems administration, NOC, or infrastructure operations under an SRE title — this role will not be a fit.
If your observability and reliability experience is primarily advisory — SLO frameworks, dashboards, and monitoring strategy, without software you built to act on those signals — this role will not be a fit either.
None of these are required. You will learn them here:
Deep DNS knowledge (BIND / PowerDNS / Unbound, record types, resolution paths, DNSSEC)
Routing experience: unicast, anycast, BGP Linux networking depth: iptables / nftables, eBPF, performance tuning VPN protocols (OpenVPN / WireGuard / IKEv2)
Experience with bare metal fleets, hypervisors, or networking hardware (JunOS / VyOS)
High-availability databases (MySQL, Postgres, Redis) and load balancers (HAProxy, nginx)
Verified company details for this employer are not available yet.
CAD 140000-180000 yearly / year
Full-time
Senior · 5+ years experience
Remote
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