Senior Software Engineer, Infrastructure AI

As a Senior Software Engineer on the Infrastructure AI team, you will design, build, and operate goal-oriented AI agents that automate SRE, DevOps, and DBA workflows across Airwallex’s global infrastructure. You won’t be doing operations work yourself — you’ll be building the AI systems that do it. Your agents will autonomously investigate incidents, provision infrastructure, manage databases, execute deployments, and handle the operational tasks that traditionally require human intervention.

You will work on top of Quartermaster, Airwallex’s internal agent platform, building domain-specific agents that interact with real infrastructure tooling (Kubernetes, Terraform, cloud APIs, databases, monitoring systems). This role requires you to think deeply about agent architecture — planning and reasoning loops, tool selection and execution, safety guardrails, human-in-the-loop escalation, and how to make autonomous systems reliable in production infrastructure environments.

We’re looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory:

5+ years of professional software engineering experience, with strong proficiency in backend languages such as Python, Go, Java, or Kotlin.

Hands-on experience building agentic AI systems: You have designed and built AI agents that autonomously plan, reason, and execute multi-step tasks using LLMs. This includes agent loop design, tool-use orchestration, and managing agent state and memory. This is a core requirement, not a nice-to-have.

Infrastructure and cloud knowledge: Practical experience with cloud platforms (AWS, GCP, or Aliyun), container orchestration (Kubernetes), infrastructure-as-code (Terraform), and CI/CD systems. You understand the domain the agents will operate in.

Strong system design skills with the ability to architect reliable, safe, and scalable agent systems that interact with production infrastructure.

Excellent communication and collaboration skills, with a track record of working effectively across cross-functional teams in a global environment.

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.