Senior Software Engineer, Data Ops - PDEGO

About Sony Music Entertainment

Role Overview

What You'll Do

• Build monitoring systems, alerting pipelines, and health dashboards that provide real-time visibility into platform status.
• Participate in production incident response, including triage, resolution, stakeholder communication, and post-mortems.
• Automate repetitive operational work such as access requests, backfill coordination, and pipeline health checks.
• Work on Snowflake infrastructure through Terraform, including access controls, cost monitoring, and warehouse configuration.
• Collaborate with Data Engineering on system design and code reviews focused on reliability and operability.
• Maintain runbooks, incident response playbooks, and platform documentation.
• Improve platform reliability, query performance, and data accessibility for global analyst teams.
• Implement improvements to team tooling, processes, and operational practices.

Who You Are

• 6-8+ years in software engineering with meaningful SRE, platform engineering, or data infrastructure experience.
• Production incident response experience, including stakeholder communication and post-incident analysis.
• Deep monitoring and observability knowledge covering alerting, SLOs, dashboards, and distributed-system root cause analysis.
• Hands-on Snowflake or equivalent data warehouse experience with access management, cost governance, and performance tuning.
• Infrastructure-as-code experience; Terraform is strongly preferred.
• Strong debugging skills across cloud infrastructure, data pipelines, and distributed systems.
• Familiarity with Fivetran, dbt, Airflow, or equivalent data pipeline tooling.
• Clear communication, a motivation to reduce toil through automation, and interest in the music business.

Preferred Experience

• AWS experience is preferred.

Compensation

• The anticipated New York annual base salary range is $169,000-$197,000 USD.
• Base salary excludes other compensation and benefits and depends on qualifications, experience, skills, education, certifications, and work location.

What We Give You

• Benefits include medical, dental, vision, life and disability coverage, 401K matching, voluntary support programs, professional development, and winter recess.