Senior Software Engineer - Customer Order

Role Highlights

Role Highlights

Role Highlights

Your responsibilities

• Design, build, and evolve backend services that support the complete customer order lifecycle, from order creation through to fulfilment and completion.
• Develop scalable microservices and APIs using Java/Kotlin, enabling reliable and efficient order processing across multiple channels.
• Contribute to event-driven architectures using Kafka to support high-volume transactional workflows across Payments, Pricing, and Fulfilment domains.
• Design and evolve GraphQL and REST APIs, ensuring consistency, performance, scalability, and an excellent developer experience.
• Build resilient, low-latency solutions using distributed databases, caching technologies, and modern architectural patterns.
• Collaborate closely with Product Managers, Engineers, Architects, and business stakeholders to solve complex commerce challenges.

Required skills

• A strong backend engineer with significant experience designing and operating scalable services in production environments.
• Knowledge working with Java and/or Kotlin and modern microservice architectures.
• Passionate about building reusable backend capabilities that enable multiple teams and products.
• Solid understanding of distributed systems, event-driven architectures, and asynchronous messaging patterns.
• Must have designed API-first platforms with GraphQL and REST-based services.
• Comfortable working with high-volume transactional systems where reliability, performance, and resilience are critical.

What we offer

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.