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Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces. Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs. Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location.
Design, implement, and optimize robust backend systems, embedded Rust agents, and Linux-based network appliances, ensuring reliability, security, and high performance. Leverage deep expertise in Linux server management, network engineering, and embedded systems to deliver scalable solutions, enable rapid debugging and recovery, and optimize low-level and high-level packet routing decisions.
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Advanced proficiency in Python for backend programming and Rust for embedded agent development.
Expertise in Linux server administration and management at scale.
Deep understanding of computer networking (TCP/IP, HTTP, DNS, routing protocols, firewalls, load balancing, security).
Strong knowledge of the Linux network stack.
Experience with embedded systems development and firmware updates.
Expertise in modern observability stacks (Prometheus, Grafana, OpenTelemetry, ELK/Loki) for both application and Linux server monitoring.
Performance analysis and troubleshooting using eBPF, profilers, distributed tracing tools, and Linux system tools (e.g., tcpdump, iptables, nftables, iproute2).
Debugging complex issues using stack traces, core dumps, log/event correlation, and network packet analysis.
Familiarity with containerization (Docker, Kubernetes) and cloud-native deployment patterns, specifically for Linux-based systems.
Experience with version control (Git), CI/CD systems (GitHub Actions, CircleCI, Argo), and ticket management (Jira, Azure DevOps) for both application development and Linux infrastructure management.
Strong written and verbal communication skills; ability to document and explain technical concepts clearly, especially related to Linux server management and networking.
Provides cloud communications and secure networking software for MSPs.
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