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Key skills for this role
• Designs, implements, tests and documents complex software applications
• Provides effective communication with geographically distributed team members
• Ensures quality through design/code reviews, TDD and BDD practices
• Escalates urgent issues to Engineering Management
• Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts
• Interacts with Business Analyst to ensure that specifications are satisfied
• Communicates design, reliability and maintenance problems to appropriate internal resources
• A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
• Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors
• Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion
• Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
Designs, implements, tests and documents complex software applications
Provides effective communication with geographically distributed team members
Ensures quality through design/code reviews, TDD and BDD practices
Escalates urgent issues to Engineering Management
Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts
Interacts with Business Analyst to ensure that specifications are satisfied
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Communicates design, reliability and maintenance problems to appropriate internal resources
A Software Engineer may function in a Support Role with the following added responsibilities: Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors
Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources
A degree or post graduate qualification in Computer Science or Software Engineering
Private software company providing AI-powered customer-experience automation tools for brands, contact centers, back offices, and digital channels.
Visit company websiteJobs and hiring trendsFull-time
Senior · 3+ years experience
Onsite
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