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Key skills for this role
You are passionate about building software effectively and for the long term, balancing technical quality, velocity, and business impact.
BA or BS Degree in Computer Science, related field, or equivalent experience.
You typically bring 6+ years of hands-on software development experience building and operating highly available, full-stack SaaS products at scale, or have demonstrated equivalent proficiency and impact.
You are independently responsible for the full lifecycle of complex projects or features, including discovery, technical design, implementation, rollout, and ongoing maintenance. You provide clear technical direction for others involved.
You own the operational health of the systems you build, including performance, reliability, and observability. You are comfortable defining and upholding SLOs, participating in on-call, and driving follow-through on incidents and RCAs.
Familiarity with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerized environments (Kubernetes), including how to design services that run reliably at scale in those environments.
Expertise and hands-on experience with asynchronous processing and queueing systems like SQS, Kafka, or Apache Pulsar.
Ability to handle yourself and complex systems in outage situations and to drive failures to root cause analysis and prevention of future issues.
You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
You question convention and proactively look for ways to improve, whether that’s workflows, architecture, tooling, or team processes. You are intrinsically motivated to drive incremental and step-change improvements that deliver value to the business.
You are an excellent communicator and collaborator. You lead technical discussions at the project and product-area level, write clear technical design documents and RFCs, and keep stakeholders aligned on progress, risks, and trade-offs.
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More from this employer
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You mentor and support other engineers, offering thoughtful feedback in design and code reviews, helping refine specifications, and investing in the growth of more junior engineers on the team.
You enjoy working on small, autonomous, agile teams, shipping early and often, pairing with product managers, business stakeholders, and other engineers to craft better software.
Nice to Have:
Fundamental understanding of Linux and all layers of the networking stack; you should be confident administering and debugging production Linux systems.
Practical experience building high availability systems at scale with Apache Pulsar.
Technologies We Use:
Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:
Python / Django / FastAPI / GoLang
Protobuf
Apache Pulsar / Apache Kafka / SQS
AWS / Terraform / Kubernetes / Argo / Istio / Kong
Location & Work Model:
This role is based in Boston, Massachusetts. Klaviyo supports work authorization and relocation for this position.
At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.
Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
AI-powered B2C customer relationship management platform delivering personalized marketing across email, SMS, and other channels to help brands grow.
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