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Key skills for this role
Design, build, and maintain advanced telemetry and automation tooling to monitor global platform health and trigger automated corrective actions.
Own and improve incident response runbooks and automated remediation workflows, reducing MTTR over time.
Participate in on-call rotations, diagnosing and resolving system issues and escalations from the customer support team (this is an internal-facing role, not customer-facing).
Drive continuous improvement through post-incident reviews (PIRs) and engineering initiatives that eliminate classes of failure.
Develop advanced monitoring software in python and GoLang.
Contribute to full-stack troubleshooting across our React.js frontend, Python backend services (Flask, Litestar, Celery), and AWS-managed Kafka (MSK/ESK).
Write infrastructure-as-code using Terraform, building reusable modules and submodules to provision and manage cloud resources.
Development Cycle (3 Weeks): Focus on coding advanced telemetry, implementing automation strategies, and building tools that proactively monitor platform health.
Operations Cycle (1 Week): Rotate into an operational role to swiftly diagnose system issues and handle internal escalations, ensuring continuous platform stability.
Continuous Improvement: Use insights gained during the operations week to develop automated solutions that reduce future incidents and optimize system performance.
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Health & Financial Security: Medical, Dental, and Vision coverage
Medical, Dental, and Vision coverage
Time Off & Flexibility: Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture. 21 days of Paid Time Off (PTO) per year, with the option to roll over unused days. One dedicated day per year for volunteering. Two professional development days per year to allow uninterrupted professional development. An additional PTO day is added during milestone anniversary years. Robust paid holiday schedule with early dismissal. Generous parental leave for all parents (including adoptive parents).
Enjoy the best of both worlds: the energy and collaboration of in-person work, combined with the convenience and focus of remote days. This is a hybrid position requiring three days of in-office collaboration per week, with the flexibility to work remotely for the remaining two days. Our hybrid model is designed to balance individual flexibility with the benefits of in-person collaboration, enhanced team cohesion, spontaneous innovation, hands-on mentorship opportunities and strengthens our company culture.
21 days of Paid Time Off (PTO) per year, with the option to roll over unused days.
One dedicated day per year for volunteering.
Two professional development days per year to allow uninterrupted professional development.
An additional PTO day is added during milestone anniversary years.
Robust paid holiday schedule with early dismissal.
Generous parental leave for all parents (including adoptive parents).
Work-Life Support & Resources: Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment. Milestone anniversary bonuses.
Budget for tech accessories, including monitors, headphones, keyboards, and other office equipment.
Milestone anniversary bonuses.
Wellness & Lifestyle Perks: Subsidy contributions toward gym memberships and health/wellness initiatives.
Subsidy contributions toward gym memberships and health/wellness initiatives.
Our Culture: Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion.
Forward-thinking, culture-based organization with collaborative teams that promote diversity and inclusion.
Private SaaS provider of multi-asset trading, analytics, surveillance, clearing, and infrastructure tools for global capital-markets firms.
Visit company websiteJobs and hiring trendsFull-time
Senior
Hybrid
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