Design, develop, configure, and maintain ServiceNow applications and modules such as ITSM
Build and maintain custom ServiceNow functionality using: Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions Flow Designer / Workflows Catalog Items, Record Producers, Service Portal / Employee Center
Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions
Flow Designer / Workflows
Catalog Items, Record Producers, Service Portal / Employee Center
Implement and optimize integrations using: REST/SOAP APIs IntegrationHub / MID Server Data imports, transform maps, and scheduled jobs
REST/SOAP APIs
IntegrationHub / MID Server
Data imports, transform maps, and scheduled jobs
Configure and enhance Employee Center Pro experiences and HR service workflows.
Develop and maintain GRC controls, policy/compliance workflows, and reporting dashboards.
Support SecOps and VR use cases such as vulnerability ingestion, remediation workflows, and security incident management.
Provide technical leadership and mentoring for junior developers and administrators.
Collaborate with platform owners, architects, and business stakeholders to translate requirements into technical solutions.
Ensure adherence to ServiceNow best practices, SDLC processes, and governance standards.
Participate in code reviews, testing, deployment, and production support.
Required Qualifications
Work Hours 9-6 ET
5+ years of ServiceNow development experience in enterprise environments.
Strong hands-on development experience with: JavaScript on the ServiceNow platform (Glide APIs) Scoped applications Flow Designer / Workflow Service Catalog
JavaScript on the ServiceNow platform (Glide APIs)
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Experience with: CMDB/CSDM and discovery/inventory tools ATF (Automated Test Framework) ServiceNow upgrade planning and execution DevOps tooling and CI/CD pipelines for ServiceNow
CMDB/CSDM and discovery/inventory tools
ATF (Automated Test Framework)
ServiceNow upgrade planning and execution
DevOps tooling and CI/CD pipelines for ServiceNow
Federal / regulated industry experience (NIST, RMF, SOX, HIPAA, etc.) a plus.
What We Offer
Opportunity to work on a high-impact, multi-module ServiceNow environment
Collaborative team culture with strong technical leadership
Competitive compensation and benefits
Training and certification support
About A1FED Inc
IT Services40 employeesFounded 2013
Provides IT solutions and professional services to federal agencies.