oracle
Senior ServiceNow Developer
Hilton
Dallas, USA
Full-time
Senior
Hybrid
Discovered 1 weeks ago
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About the Role
Serve as a key contributor to grow Hilton ServiceNow platform. Drive the digitization of the workplace and improve the user experience for our Team Members. Collaborate with the Director of ServiceNow and focus on delivering service management solutions for Hilton teams. Configure/develop the ServiceNow platform including the implementation of Service catalog items, Service Mapping, CMDB Discovery, Integrations, Workflow, and Automation. Ensure platform consistency across development, test, and production environments. Job requires up to 10% of domestic travel.
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Full Job Posting
Exceptional Hospitality Starts with You
Location: 15305 North Dallas Parkway, Tower III, Addison, TX 75001 (allows periodic telecommuting from anywhere within the Dallas metro area)
What will I be doing?
Serve as a key contributor to grow Hilton ServiceNow platform. Drive the digitization of the workplace and improve the user experience for our Team Members. Collaborate with the Director of ServiceNow and focus on delivering service management solutions for Hilton teams. Configure/develop the ServiceNow platform including the implementation of Service catalog items, Service Mapping, CMDB Discovery, Integrations, Workflow, and Automation. Ensure platform consistency across development, test, and production environments. Job requires up to 10% of domestic travel.
Requirements:
- Bachelor's degree or equivalent, or higher, in Computer Science, Information technology, or a related field and three (3) years of experience in ServiceNow Developer/Administrator or a related field.
- Requires experience with ServiceNow administration and development including JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Scrum or Agile development processes; Orchestration; workflow automation; integration development using REST, SOAP, and MID servers; understanding of Common Service Data Model, CMDB, user-centered design, building scalable, impactful web, and mobile interfaces on the ServiceNow platform; creating service catalog and request workflow design and configuration; performing project scoping, organization and management, including business and IT requirements using Agile environment; and facilitating ServiceNow Performance Analytics in delivering out-of-box services.
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