Senior ServiceNow Developer

Fully Remote, Headquarters in Columbia, MD, DMV area preferred Clearance: Secret Position Overview: We are seeking Senior ServiceNow Engineers to work collaboratively to support a hybrid cloud environment, providing solutions for multi-cloud (AWS, Azure GCC-High, Google Cloud, and Oracle) and on-premises environments while ensuring a secure and reliable operational infrastructure. These positions will work closely with subject matter experts and DevSecOps teams to deliver high-quality solutions. Responsibilities: - Create, deploy, and maintain ServiceNow infrastructure and related APIs for customer applications in an AWS cloud-based environment. - Create and maintain complex roles and permissions within ServiceNow to ensure data integrity and security. - Utilize DevSecOps tools including Foreman, GitLab, and Selenium to deploy, upgrade, and maintain platform changes. - Architect and maintain IdAM, Active Directory, and LDAP resources integrated with ServiceNow. - Work within complex modern cloud architectures. - Create and update technical documentation, including user guides, how-to guides, and infrastructure diagrams. - Prepare technical presentations for government stakeholders and senior leadership. - Collaborate effectively in a team environment. - Develop automated testing plans. - Support infrastructure spanning Linux and Windows environments. - Communicate effectively with technical and non-technical stakeholders, management, and customers. - Apply strong troubleshooting and problem-solving skills. - Instill engineering rigor, including configuration management and testing. - Contribute as part of an Agile Scrum development team. Required Education, Experience & Skills: - 5 - 10+ years of related software development, ServiceNow, or IT experience. - Bachelor's, Master's, or MBA in a related field (Computer Science, Engineering, Information Technology, STEM, etc.). - Expertise with ServiceNow utilizing CI/CD, test automation, and/or DevSecOps practices. - Strong administrative and engineering rigor. - Experience verifying and validating ServiceNow and integrated systems, including end-to-end and regression testing. - Expert troubleshooting and solution design skills. - Experience with cloud architecture and system design (AWS preferred; Azure acceptable). - Strong technical documentation skills. - Familiarity with Agile methodologies. - Ability to accurately decompose work into Jira stories. - Experience with DevOps tools such as Foreman, Terraform, Jenkins, and GitLab. - Experience with Selenium and automated test plan development for security and functional requirements. - Knowledge of customer security requirements and processes. - Experience maintaining and supporting ServiceNow components. - Experience with ServiceNow Discovery, Flow Designer, and Software Asset Management (SAM). - Experience with DevSecOps testing practices. - Strong understanding of Active Directory and LDAP. - Strong understanding of security requirements in secure environments. - Experience configuring monitoring and visualization tools such as Grafana and Splunk with ServiceNow. Preferred Education, Experience, Certifications & Skills: - ServiceNow Certified Application Developer certification. - Experience with Model-Based Systems Engineering (MBSE). - Experience with cloud solution optimization. - Experience configuring observability, monitoring, and analytics platforms such as AppDynamics and Dynatrace. - Experience integrating virtualized applications and application streaming/layering technologies. - Ability to assist in leading and overseeing a total system perspective across cloud services, infrastructure, and security domains. - SharePoint administration experience. - IBM Engineering Lifecycle Management experience. - Teamwork Cloud / Cameo experience. - Tableau experience.