company_site
Senior Service Specialist Solution Engineer
Salesforce
Indianapolis, USA
Full-time
Senior
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
About Salesforce
At Salesforce, we are redefining how businesses connect with their customers through AI, data, and CRM. We help companies deliver faster, smarter, and more proactive service experiences, while empowering our people to do the best work of their careers.
Role Overview
As a Specialist Solution Engineer focused on Agentforce Service in the SMB segment, you are more than a pre-sales consultant. You are a strategic force multiplier for the business. You will partner closely with Account Executives, Core Solution Engineers, and cross functional teams to shape how Agentforce Service is positioned, delivered, and scaled across a high velocity pipeline. This role is ideal for someone who thrives in fast paced environments and wants to influence how we sell and demonstrate AI powered service, not just support individual deals.
Your Impact
In this role, you will:
Lead the Agentforce Service conversation in SMB deals: Act as a trusted advisor to customers by shaping vision, uncovering needs, and positioning Agentforce Service as a driver of business outcomes.
Deliver high impact, tailored demos: Build and present compelling demonstrations that showcase AI powered, proactive service experiences, connected workflows, and automation.
Drive technical win strategy: Own the solution strategy for service, address objections, align stakeholders, and guide deals to close.
Create leverage through repeatability: Contribute to reusable assets such as demo flows, discovery frameworks, and points of view that improve speed and consistency across the team.
Enable the broader ecosystem: Support Core SEs and Account Executives with Agentforce Service positioning, use cases, and demo support to increase attach and pipeline quality.
Bring the voice of the field: Identify patterns across deals and provide feedback to Product, GTM, and leadership to improve how we position and deliver Agentforce Service.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Salesforce
Senior Technical Consultant -Migration-Revenue Cloud/Marketing Cloud
Hyderabad, IND
SeniorFull-time
Discovered TodayView →
Enterprise Account Executive – Data & Integration (MuleSoft & Informatica)
London, GBR
MidFull-time
Discovered TodayView →
Customer Success Manager - FinTech and Health/Life Sciences
London, GBR
ManagerFull-time
Discovered TodayView →
SMB Account Executive - Tableau - UKI Market
Dublin, USA
Discovered TodayFull-time
Senior Technical Consultant -Migration-Revenue Cloud/Marketing Cloud
Hyderabad, IND
Discovered TodayFull-time
Enterprise Account Executive – Data & Integration (MuleSoft & Informatica)
London, GBR
Discovered TodayFull-time
Cloud Account Executive
Dublin, USA
Discovered TodayFull-time
Customer Success Manager - FinTech and Health/Life Sciences
London, GBR
Discovered TodayFull-time
Forward Deployed Engineer - Greek, Turkish
Dublin, USA
Discovered TodayFull-time
Enterprise Account Executive - Qualified
Paris, USA
Discovered TodayFull-time
Futureforce Events & Admin Trainee
Dublin, USA
Discovered TodayFull-time
