Senior Security Engineer
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Key skills for this role
About the Role
Help AG is seeking a Senior Security Engineer with expertise in DDoS and firewall technologies to manage security systems for clients. The role involves designing, deploying, and troubleshooting complex network security solutions.
Key Skills for This Role
Responsibilities
- Act as SME of DDoS & Firewall technologies for Help AG customers
- Design, deploy, operate, monitor, maintain and troubleshoot Complex IP Networks and interconnected Network Security technologies
- Provide timely response to all incidents, outages and performance alerts
- Handle escalated incidents
- Consult with other technology support groups as part of problem resolution efforts
Requirements
- At least 10+ years demonstrable industry experience
- Network Operations / Security Operations experience
- Expert and in depth knowledge of Complex IP Networks
- Solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques
- Experience with security controls: Firewalls, Intrusion Prevention Systems, Antimalware, Two factor Authentication, Sandboxing, Virtual Private Networks, Firewall Rules Auditing
- Excellent customer facing skills and communication skills
Full Job Posting
Job Overview
- Help AG is looking for a highly skilled and experienced Security Engineer responsible for creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments.
Responsibilities
- Act as SME of DDoS & Firewall technologies for Help AG customers.
- Able to design, deploy, operate, monitor, maintain and troubleshoot Complex IP Networks and interconnected Network Security technologies.
- Provide timely response to all incidents, outages and performance alerts.
- Takes responsibility for handling escalated incidents.
- Consult with other technology support groups as part of problem resolution efforts.
Qualifications & Skills
- Should have at least 10+ years demonstrable industry experience.
- Should have Network Operations / Security Operations experience.
- Should have expert and in depth knowledge of Complex IP Networks.
- Should have solid understanding of Network Security technologies, data center traffic flow and advanced troubleshooting techniques.
- Should have demonstrable experience of working in extreme pressure and customer facing environments.
- Should have fair understanding of ITIL change management, problem management and incident management.
- Sound understanding of common services (web, mail, FTP, DNS, etc.), network vulnerabilities and network attack patterns.
- Experience with many/all of the following security controls: Firewalls, Intrusion Prevention Systems, Antimalware, Two factor Authentication, Sandboxing, Virtual Private Networks, Firewall Rules Auditing.
- Self motivated and a professional attitude.
- Excellent Customer facing skills, communication and listening skills, teambuilding, customer service, and interpersonal skills.
- Must possess good decision making skills, be very organized and detail oriented.
- Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Annual Flight tickets to home country.
- Excellent learning and development opportunities.
- Flexible/Hybrid working environment.
- Inclusive and diverse working environment.
- Open door policy.
About Us
- Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions.
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