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Senior Scheduler
HammondCare
Penrith, AUS
Full Time, Contract
Senior
Hybrid
Discovered Yesterday
Microsoft OfficePower BI
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Role Overview
As a Senior Scheduler, you'll be responsible for developing and managing forecasted rosters across our Home Care southwestern services, balancing client needs, workforce availability, continuity of care, and operational efficiency. You'll act as a key point of contact for clients requiring schedule adjustments and work closely with Care Team Leaders to support workforce planning and service growth
This is a hybrid position , offering the flexibility to work 3 days in the Penrith office and 2 days from home following your training period.
Key Skills for This Role
Microsoft OfficePower BI
Full Job Posting
About the Role
As a Senior Scheduler, you'll be responsible for developing and managing forecasted rosters across our Home Care southwestern services, balancing client needs, workforce availability, continuity of care, and operational efficiency. You'll act as a key point of contact for clients requiring schedule adjustments and work closely with Care Team Leaders to support workforce planning and service growth
This is a hybrid position , offering the flexibility to work 3 days in the Penrith office and 2 days from home following your training period.
Key Responsibilities
- Create, refine and dispatch forecasted rosters for Home Care services
- Optimise workforce utilisation while maintaining continuity of care
- Liaise with clients regarding scheduling changes and care team preferences
- Identify workforce gaps and support recruitment and workforce planning activities
- Monitor scheduling performance, utilisation, roster efficiency and service quality outcomes
- Resolve scheduling conflicts, workforce shortages and operational issues
- Generate and analyse reports using scheduling systems and Power BI
- Contribute to continuous improvement initiatives that enhance service delivery and customer experience
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