Senior Sales Representative

Responsibilities

• Consistently achieve sales quotas by developing a strong pipeline through proactive outbound activity (calls, emails), customer engagement (virtual and in-person meetings), and business development efforts (industry events and conferences), ensuring a high close ratio.
• Understanding core markets, product use cases, terminology, industry trends, and customer pain points to effective position solutions and ultimately serve as a trusted advisor to clients.
• Staying informed on the Routing & Scheduling market by gathering and sharing market intelligence, and by participating in key industry events to support DDS Wireless International’s positioning as an industry leader.
• Maintaining accurate records of all sales activities in Salesforce; providing data that will allow DDS to refine our market focus and product roadmap
• Developing strong, long-term client relationships by providing ongoing communication and support through the customer lifecycle, escalating critical issues when needed, and securing referrals, testimonials, and new business opportunities.
• Collaborating with colleagues in pre-sales, marketing, and customer success to provide an amazing customer-first experience
• Building your pipeline with customer list s to ensure a high opportunity to close ratio.
• Delivering highly effective discovery sessions to understand the prospect's business needs, priorities, budget, timing, and key KPIs
• Managing customer account plans, sales engagement strategies, inbound, outbound activities, lead generation activities, creative and professional customer engagement