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Senior Sales Coordinator
Emtech Computer Co. LLC
Al Karama, UAE
Full Time
Senior
Onsite
AED 4,000/month / month
6 days ago
Sales CoordinationMicrosoft OfficeCustomer Relationship ManagementDocumentationERP/CRM SystemsCommunication
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Sales CoordinationMicrosoft OfficeCustomer Relationship Management
About the Role
Emtech Computer Co. LLC seeks a proactive Senior Sales Coordinator to support the sales team, coordinate between customers and internal departments, and manage sales documentation.
Key Skills for This Role
Sales CoordinationMicrosoft OfficeCustomer Relationship ManagementDocumentationERP/CRM SystemsCommunication
Responsibilities
- Coordinate and support the sales team in day to day operational activities
- Act as the primary liaison between customers and internal departments to ensure smooth communication and timely resolution of customer requirements
- Prepare quotations, sales proposals, purchase orders, invoices, and other sales related documentation
- Maintain accurate sales records, reports, and MIS using Microsoft Office applications
- Track customer inquiries, orders, deliveries, and follow ups to ensure timely closure
- Coordinate with Sales, Procurement, Finance, Logistics, and Technical teams for order processing and project execution
- Build and maintain positive relationships with customers by providing prompt and professional support
- Monitor pending activities and proactively follow up to ensure commitments are fulfilled within agreed timelines
- Handle multiple priorities simultaneously while maintaining accuracy and attention to detail
- Support management with periodic reports, presentations, and administrative tasks
Requirements
- Bachelor's / Master's degree in Business Administration, Commerce, Marketing, or a related discipline
- 4–5 years of experience as a Sales Coordinator, Sales Support Executive, or in a similar customer facing coordination role
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
- Excellent verbal and written communication skills
- Strong interpersonal and customer relationship management skills
- Highly organized with exceptional multitasking abilities
- Ability to work effectively under pressure and manage competing priorities
- Strong follow up skills with a closure oriented mindset
Full Job Posting
Job Summary
- We are seeking a proactive, organized, and customer oriented Sales Coordinator to support our sales team and ensure seamless coordination between customers and internal departments.
- The ideal candidate will be a strong communicator with excellent multitasking abilities, capable of working under pressure while maintaining a strong focus on timely execution and task closure.
Key Responsibilities
- Coordinate and support the sales team in day to day operational activities.
- Act as the primary liaison between customers and internal departments to ensure smooth communication and timely resolution of customer requirements.
- Prepare quotations, sales proposals, purchase orders, invoices, and other sales related documentation as required.
- Maintain accurate sales records, reports, and MIS using Microsoft Office applications.
- Track customer inquiries, orders, deliveries, and follow ups to ensure timely closure.
- Coordinate with Sales, Procurement, Finance, Logistics, and Technical teams for order processing and project execution.
- Build and maintain positive relationships with customers by providing prompt and professional support.
- Monitor pending activities and proactively follow up to ensure commitments are fulfilled within agreed timelines.
- Handle multiple priorities simultaneously while maintaining accuracy and attention to detail.
- Support management with periodic reports, presentations, and administrative tasks.
- Ensure a high level of customer satisfaction through efficient coordination and service excellence.
Required Qualifications & Experience
- Bachelor's / Master's degree in Business Administration, Commerce, Marketing, or a related discipline.
- 4–5 years of experience as a Sales Coordinator, Sales Support Executive, or in a similar customer facing coordination role.
- Experience in the IT industry will be an added advantage.
Required Skills & Competencies
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Strong documentation, reporting, and data management skills.
- Experience with ERP/CRM systems is an advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and customer relationship management skills.
- Highly organized with exceptional multitasking abilities.
- Ability to work effectively under pressure and manage competing priorities.
- Strong follow up skills with a closure oriented mindset.
- Self motivated, proactive, and result driven.
- Passionate, energetic, and committed to delivering quality outcomes.
- Excellent problem solving and coordination skills.
- Team player with the ability to collaborate across departments.
Key Success Measures
- Timely completion and closure of customer requests.
- Accuracy and quality of sales documentation.
- Effective coordination between customers and internal teams.
- Customer satisfaction and responsiveness.
- Ability to meet deadlines while maintaining high service standards.
- Contribution to overall sales efficiency and business growth.
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