Senior Retail Operations Manager (Remote)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Hire Feed seeks a Senior Retail Operations Manager for a remote contract role overseeing day-to-day retail operations for a technology-driven platform. Responsibilities include inventory management, order fulfillment, customer service, and managing remote teams.
Key Skills for This Role
Responsibilities
- Oversee end to end retail operations including inventory management, order fulfillment, and customer support escalations
- Coordinate with cross functional teams to implement AI driven process improvements for inventory forecasting and demand planning
- Monitor key performance indicators such as order accuracy, delivery times, and customer feedback scores
- Manage remote teams of retail associates, providing training and performance feedback to maintain service standards
- Analyze operational data to identify bottlenecks and recommend corrective actions aligned with business objectives
Requirements
- Minimum of 3 years in retail operations management, with direct experience in inventory control and supply chain coordination
- Proficiency in retail management software and AI driven analytics tools for demand forecasting and performance tracking
- Strong leadership skills to manage remote teams, including scheduling, performance reviews, and conflict resolution
- Experience in customer service operations with a focus on resolving high priority escalations
- Ability to work independently, prioritize tasks, and meet deadlines in a fast paced, contract based environment
Full Job Posting
Role Overview
- The Retail Operations Manager will oversee day to day retail operations for a technology driven platform, ensuring seamless execution of logistics, inventory, and customer service workflows.
- This role is critical in maintaining operational efficiency across a distributed workforce, leveraging AI powered tools to optimize performance.
- The work directly impacts customer satisfaction and revenue generation in a rapidly scaling gig economy environment.
Key Responsibilities
- Oversee end to end retail operations including inventory management, order fulfillment, and customer support escalations.
- Coordinate with cross functional teams to implement AI driven process improvements for inventory forecasting and demand planning.
- Monitor key performance indicators such as order accuracy, delivery times, and customer feedback scores.
- Manage remote teams of retail associates, providing training and performance feedback to maintain service standards.
- Analyze operational data to identify bottlenecks and recommend corrective actions aligned with business objectives.
Required Skills & Qualifications
- Minimum of 3 years in retail operations management, with direct experience in inventory control and supply chain coordination.
- Proficiency in retail management software and AI driven analytics tools for demand forecasting and performance tracking.
- Strong leadership skills to manage remote teams, including scheduling, performance reviews, and conflict resolution.
- Experience in customer service operations with a focus on resolving high priority escalations.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast paced, contract based environment.
More About the Opportunity
- This role offers the chance to contribute to a global leader in AI powered retail operations, driving measurable improvements in efficiency and customer experience.
- The position provides exposure to cutting edge tools in inventory optimization and workforce management, with opportunities for professional growth in a high impact domain.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Hire Feed
Chemistry Expert (Remote)
Abu Dhabi, UAE
A global pharmaceutical leader seeks a Chemistry Expert (PhD) for a contract role to design and execute chemical experiments, analyze data, and contribute to drug discovery. Requires a PhD in Chemistry and hands-on exper
Image/Video Annotator (Remote)
Abu Dhabi, UAE
Hire Feed is hiring for a client to assist in advancing large multimodal AI systems through precise image and video annotation. The role involves analyzing video clips and images, describing temporal sequences, and valid
Senior Full Stack Developer (Remote)
Abu Dhabi, UAE
We are hiring a Senior Full Stack Developer for a contract role. You will build and maintain scalable web applications and APIs, design system architecture, and ensure code quality. Requires proficiency in JavaScript, Ty
UI Engineer (Remote)
Abu Dhabi, UAE
Hire Feed is hiring a UI Engineer for a contract role with one of its clients. You will build and maintain user interface components, collaborate with designers, and ensure cross-browser compatibility. Requires proficien
Software Developer - Python (Remote)
Abu Dhabi, UAE
Hire Feed is seeking a Software Developer - Python for a contract role with one of its clients. You will design, develop, test, and maintain software solutions, collaborating with cross-functional teams. Requires profici
Mathematics Expert (Remote)
Abu Dhabi, UAE
Hire Feed seeks a Mathematics Expert (Master's/Ph.D.) to work part-time on projects improving large language models through advanced mathematical reasoning. Requires proficiency in number theory, combinatorics, probabili
Physics Specialist (Remote)
Abu Dhabi, UAE
We are hiring a Physics Expert (PhD/Master's) to design and solve challenging physics problems to evaluate large language models. You will create step-by-step solutions with detailed reasoning and collaborate with LLM re
Research Analyst (Remote)
Abu Dhabi, UAE
Hire Feed is hiring a Research Analyst for a client to work on fine-tuning large language models. The role involves reading, summarizing, and breaking down content, conducting online research, and validating claims. Requ
Chemistry Expert (Remote)
Abu Dhabi, UAE
Image/Video Annotator (Remote)
Abu Dhabi, UAE
Senior Full Stack Developer (Remote)
Abu Dhabi, UAE
UI Engineer (Remote)
Abu Dhabi, UAE
Software Developer - Python (Remote)
Abu Dhabi, UAE
Mathematics Expert (Remote)
Abu Dhabi, UAE
Physics Specialist (Remote)
Abu Dhabi, UAE
Research Analyst (Remote)
Abu Dhabi, UAE