Senior Reentry Program Manager

Monitor and supervise site and team progress and effectiveness, ensuring compliance with all organizational policies and procedures

Manage team in usage of CEO’s client relationship management system (CRM) to organize information, perform forecasting, and measure the performance of programming

Evaluate the performance of all vocational program services and recommend areas to improve on an ongoing basis

Manage the recording and tracking of data required by program management, grant contractors, and foundations by monitoring enrollment, case files, placement, and retention metrics

Hire, supervise, and support a diverse, high-performing local team to serve participants and achieve our local program outcomes

Ensure ongoing engagement in learning on specific areas of program delivery, supporting staff in obtaining the necessary resources and training needed to successfully carry out CEO’s vision and mission

Build environment of collaboration, disciplined pursuit of goals, and inclusion by fostering communication, accountability, and support across team members

Coach and provide feedback to team members to drive employee performance, and support team in gaining access to resources in areas of individual and team development

Leverage employee insights and feedback to respond to needs and determine areas of individual and team development

Model strong communication and collaboration between sites, teams, and departments

Prioritize team-building, culture-building, and celebrations of individual and team accomplishment along with initiatives to develop a sense of shared purpose

Model CEO’s organizational values in management practice, empowering employees to lead through CEO values

Additional responsibilities as assigned, including coverage for team members

Manages a site with 6+ total vocational staff and/or a higher level of complexity related to location, contracts, or other circumstances

You have 5+ years of growing leadership and program management experience, successfully led a site through significant growth in program operations and impact

Working knowledge of the criminal justice and workforce development systems

Proficiency and experience in meeting performance based goals

Proficiency and experience collecting, analyzing, and applying data to drive program strategy and decision making

Comfortable with technology, including Google Suite and Salesforce

Serves as an exemplary model of CEO’s values and living CEO’s management philosophy

You have a deep dedication to social justice, criminal and/or economic justice

You have the ability to motivate and inspire others to achieve their goals, helping individuals identify, capitalize upon, and apply their strengths

You have attention to detail and strong project management capabilities

You have demonstrated practice of regularly collecting, analyzing, and applying data to drive program strategy and decision making

You have a high level of personal integrity and commitment to excellence and deep impact

You have the ability to identify, anticipate, and analyze potential problems and solutions, and decide on and implement a course of action

Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities. People who are justice involved are highly encouraged to apply for vacant positions at all levels. CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves.

All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.