Senior Receptionist
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Key skills for this role
About the Role
Harmony Vet Clinic is seeking an experienced Senior Receptionist with 5-10 years of UAE veterinary clinic experience and proficiency in EzyVet software. The role involves leading the reception team, managing client inquiries, and ensuring smooth front desk operations.
Key Skills for This Role
Responsibilities
- Welcome, assist, and coordinate with new and existing clients
- Provide accurate estimates, appointment information, and guidance on clinic services
- Handle client inquiries and resolve complaints professionally and efficiently
- Lead and support the reception team to ensure smooth daily operations
- Coordinate closely with the Clinic Manager regarding urgent matters and operational concerns
- Maintain accurate client records and ensure efficient front desk administration
Requirements
- Minimum 5–10 years of UAE experience in a veterinary clinic
- Proficient in EzyVet software
- Background in accounts or bookkeeping is an advantage
- Flexible with working hours and schedules
- Strong leadership skills with ability to supervise and guide reception team
- Excellent communication and customer service skills
Full Job Posting
Job Opening
- Senior Receptionist – Veterinary Clinic (UAE)
- Pay: From AED5,000.00 per month
- Work Location: In person
Requirements
- Minimum 5–10 years of UAE experience in a veterinary clinic.
- Proficient in EzyVet software.
- Background in accounts or bookkeeping is an advantage.
- Flexible with working hours and schedules.
- Strong leadership skills with the ability to supervise and guide the reception team.
- Excellent communication and customer service skills.
Key Responsibilities
- Welcome, assist, and coordinate with new and existing clients.
- Provide accurate estimates, appointment information, and guidance on clinic services.
- Handle client inquiries and resolve complaints professionally and efficiently.
- Lead and support the reception team to ensure smooth daily operations.
- Coordinate closely with the Clinic Manager regarding urgent matters and operational concerns.
- Maintain accurate client records and ensure efficient front desk administration.
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