Senior Program Manager

Execution & Delivery Ownership

• Own end-to-end delivery outcomes, having accountability for meeting commitments on time, within scope, and aligned to business impact, as well as defining governance, prioritisation, and decision-making frameworks.
• Setting, aligning, and continuously managing expectations across scope, timelines, risks, and outcomes, as well as translating technical realities into clear business expectations and addressing misalignment early.
• Develop and own a single source of truth for plans, progress, risks, and decisions to ensure clarity and consistency across stakeholders.
• Establish clear communication cadences and formats, ensuring transparent reporting of progress and risks, and maintaining stakeholder confidence through clear and consistent narratives.
• Responsible for handling trade-offs, delays, and scope changes, and for pushing back when necessary to keep decisions grounded in reality.
• Work closely with the Technical Lead and SMEs to define a clear roadmap and execution plan.
• Own the business impact assessment of modernisation efforts measuring cost savings, key metrics improvements, and operational efficiencies.

Client Strategy & Advisory

• Serve as a trusted advisor to executive stakeholders (CTO, VP Engineering, VP Growth, VP Product) on modernisation efforts.
• Align technology initiatives with business objectives, ensuring modernisation and other initiatives, drive efficiency, scalability, and revenue growth.
• Identify risks, trade-offs, and ROI of different pathways.

Engagement Leadership & Change Management

• Drive the transition from legacy systems to a scalable, flexible platform, ensuring minimal business disruption.
• Facilitate cross-functional alignment between engineering, product, and commercial teams.
• Reinforce the why behind modernisation, ensuring continued executive buy-in and focus.
• What you'll bring to us:
• Strategic Thinker:
• You can connect the dots between technology, business objectives, and growth.

• Strong Stakeholder Management

• Change Management Expertise

• Technology & Product Acumen

• Commercial & Business-Driven

• You can quantify the impact of technical decisions in terms of revenue, cost savings, and scalability.
• Contract and Financial Management:
• Draft, review, and negotiate contracts with clients.
• Also, monitor performance and conduct regular reviews to identify areas for improvement.
• Plan and report financial progress.
• Potentially resolve any financial and billing issues.
• Team management:
• Work closely with project teams, including engineers, product owners, and business stakeholders, to ensure seamless collaboration and knowledge sharing.
• Project Delivery:
• Oversee the end-to-end project management process, from initiation to deployment.