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At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
The Senior Program Manager, Workplace Teams leads program management for a dedicated customer onsite program, driving cross-functional collaboration, stakeholder alignment, and progress against customer commitments. This role requires strong operational judgment, comfort with ambiguity, and the ability to create structure and momentum across multiple teams. This is a full-time, remote role reporting to the Senior Manager, Clinical Operations & Strategy. Travel is required and is expected to be up to 20-30%.
Lead program management for a dedicated onsite program, including planning, timelines, stakeholder alignment, and follow-through
Serve as the primary operational lead, ensuring progress against commitments, milestones, and service expectations
Drive clarity on priorities, owners, decision points, and next steps across workstreams
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Maintain visibility into program progress, risks, and dependencies, and escalate issues as needed
Collaborate across Customer Success, Clinical Operations, Analytics, Marketing, Product, and other partners to support strong program management
Align stakeholders on timelines, dependencies, handoffs, and readiness needs
Review and integrate cross-functional inputs to ensure plans and materials reflect customer context and priorities
Serve as a trusted operational partner to customer contacts and support customer readiness, change management, and adoption
Partner on customer-facing reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
Build and improve program management processes, tools, and operating rhythms to strengthen visibility, accountability, and execution
Onsite program priorities are managed with clear plans, ownership, and follow-through
Cross-functional partners are aligned on roles, timelines, dependencies, and next steps
Risks and issues are surfaced early and addressed with clear mitigation plans
Internal and customer stakeholders experience the onsite program as organized, responsive, and well managed
Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead
4+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
Strong experience leading complex, multi-stakeholder work in ambiguous environments
Proven ability to drive outcomes through influence rather than direct authority
Strong operational judgment and ability to balance customer needs, internal constraints, and competing priorities
Excellent communication, organization, and stakeholder management skills
Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
Track record of identifying risks early and driving practical solutions
Experience improving processes or operating models to support stronger execution
The target base salary range for this position is $97,000 - $113,500 , and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Private mental health technology company providing personalized therapy, coaching, medication, and specialty care to individuals and employers.
Visit company websiteJobs and hiring trendsUSD 97000-113500 yearly / year
Full-time
Mid · 4+ years experience
Remote
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