Senior Program Manager

Directed cross-functional program delivery across engineering, product, QA, and operations, overseeing multiple large-scale technology initiatives.

Developed and executed program roadmaps aligned with strategic business goals, ensuring on-time delivery of mission-critical projects.

Managed end-to-end program lifecycle—from planning and requirements gathering to risk management, execution, and post-launch reviews.

Collaborated with executives to prioritise initiatives, resolve escalations, and maintain transparency through clear communication and reporting.

Scaled Agile program management frameworks, improving delivery predictability and cross-team collaboration.

Mentored engineers and product managers, fostering a culture of accountability and continuous improvement.

Defined and tracked OKRs and KPIs to measure success and align with broader business objectives.

Worked with technical leads to evaluate architecture decisions, resolve blockers, and ensure alignment between technical and business goals.

Experience delivering and supporting a major software release

Certification in SAFe, Agile Leadership, ITIL

Excellent balance of interpersonal, organizational, and technical skills

Managing relationships with key partners or vendors