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Senior Product Programs Manager I
Emburse
Toronto, CAN
Full Time
Senior
5 days ago
Program ManagementCross functional CollaborationStakeholder ManagementCustomer EngagementProduct OperationsData Analysis
Free
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Program ManagementCross functional CollaborationStakeholder Management
About the Role
Emburse seeks a Senior Product Programs Manager to drive strategic product and partner initiatives that accelerate customer adoption and business growth.
Key Skills for This Role
Program ManagementCross functional CollaborationStakeholder ManagementCustomer EngagementProduct OperationsData Analysis
Responsibilities
- Lead strategy, development, execution, and optimization of scalable product led partnership programs
- Drive cross functional initiatives spanning Product, Partnerships, Marketing, Customer Success, Sales, Enablement, and Operations
- Build and operationalize frameworks, processes, and best practices for product led program scalability
- Define and track program OKRs, KPIs, and success metrics
- Manage engagement with strategic partners and internal GTM teams through enablement sessions and campaigns
- Develop and deliver customer engagement and education programs to accelerate onboarding, adoption, retention, and expansion
Requirements
- Bachelor's degree required
- 6+ years of experience in Program Management, Product Operations, Customer Marketing, Digital Programs, Partnerships, or related SaaS roles
- Proven success leading complex cross functional initiatives and scalable customer engagement programs
- Strong strategic thinking and problem solving abilities
- Exceptional cross functional collaboration and stakeholder management skills
- Strong verbal and written communication skills with executive level presentation capabilities
Full Job Posting
Who We Are
- Emburse is a leader in travel and expense solutions, using AI powered platform to modernize financial operations.
- The Senior Product Programs Manager drives strategic product and partner initiatives.
Essential Functions
- Lead strategy, development, execution, and optimization of scalable product led partnership programs.
- Drive cross functional initiatives spanning Product, Partnerships, Marketing, Customer Success, Sales, Enablement, and Operations.
- Build and operationalize frameworks, processes, and best practices for product led program scalability.
- Define and track program OKRs, KPIs, and success metrics.
- Manage engagement with strategic partners and internal GTM teams through enablement sessions and campaigns.
- Develop and deliver customer engagement and education programs to accelerate onboarding, adoption, retention, and expansion.
Education & Experience
- Bachelor's degree required.
- 6+ years of experience in Program Management, Product Operations, Customer Marketing, Digital Programs, Partnerships, or related SaaS roles.
- Proven success leading complex cross functional initiatives and scalable customer engagement programs.
Salary
- CAD 97,000 CAD 112,000 a year.
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