Senior Product Manager
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Key skills for this role
Role Overview
Labayh is seeking a Senior Product Manager to lead the development and growth of key digital mental-health product experiences.
The role owns product areas end-to-end, from identifying customer problems and defining strategy through roadmap prioritization, launch, and impact measurement.
The role works with engineering, design, data, clinical operations, marketing, growth, and other teams to create value for users and mental-health specialists.
The product team is expected to use AI thoughtfully while maintaining high standards for privacy, safety, trust, and clinical responsibility.
Key Skills for This Role
Full Job Posting
About the Role
Labayh is seeking a Senior Product Manager to lead the development and growth of key digital mental-health product experiences.
The role owns product areas end-to-end, from identifying customer problems and defining strategy through roadmap prioritization, launch, and impact measurement.
The role works with engineering, design, data, clinical operations, marketing, growth, and other teams to create value for users and mental-health specialists.
The product team is expected to use AI thoughtfully while maintaining high standards for privacy, safety, trust, and clinical responsibility.
Key Responsibilities
- Own product strategy, roadmap, and execution for one or more key product areas.
- Conduct discovery using customer interviews, user research, behavioral data, competitive analysis, prototyping, and experimentation.
- Define requirements, user stories, acceptance criteria, success metrics, and product KPIs.
- Prioritize initiatives based on customer impact, business value, strategic importance, effort, and evidence.
- Partner with design, engineering, data, clinical, growth, marketing, operations, customer experience, and commercial teams.
- Improve customer journeys spanning onboarding, specialist discovery, booking, payment, consultation, and post-session experiences.
- Evaluate AI opportunities and AI-powered experiences with attention to accuracy, privacy, safety, user trust, and clinical context.
- Communicate strategy, priorities, progress, results, and trade-offs to stakeholders and leadership.
- Mentor and support other product team members when needed.
Required Qualifications
- At least 5 years of product management experience, including independent ownership of meaningful digital products or product areas.
- Experience taking products or major features from discovery through launch and iteration.
- Experience working with engineering and product design teams in an agile product-development environment.
- Experience using data and customer insights to make product decisions.
- Experience defining and managing product KPIs and evaluating product performance.
- Experience with consumer-facing digital products, marketplaces, mobile applications, SaaS, health-tech, fintech, or similarly complex products.
Product Skills
- Strong product discovery and problem-solving skills.
- Ability to translate ambiguous problems into opportunities, priorities, and product requirements.
- Strong understanding of customer journeys, UX principles, experimentation, and product analytics.
- Ability to prioritize effectively and make informed trade-offs.
- Strong analytical skills with funnels, cohorts, conversion, retention, and engagement metrics.
- Strong written and verbal communication and ability to influence cross-functional stakeholders.
- Comfort operating in a fast-moving environment with changing priorities and incomplete information.
- Comfort using modern AI tools and understanding their opportunities and limitations.
Preferred Qualifications
- Experience in health-tech, digital health, mental health, telemedicine, or another regulated industry.
- Experience with marketplace products connecting customers with service providers.
- Experience with subscription, booking, payment, or appointment-based products.
- Experience building or working with AI-enabled product features.
- Familiarity with experimentation and product analytics tools.
- Experience building products for customers in Saudi Arabia or the wider MENA region.
- Understanding of privacy, trust, and sensitive-data considerations in healthcare products.
What Labayh Offers
- Competitive salary and benefits package.
- Opportunity to build products that support mental health and wellbeing.
- Ownership of important product challenges at a growing digital-health company.
- Collaborative work across Product, Technology, Clinical, Operations, Growth, and other teams.
- Professional development and career growth opportunities.
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