Senior Product Manager, Menu Experience

What you will do:

• Define and own the product strategy for menu discovery and item selection, aligned with broader business goals
• Lead end-to-end UX for menu flows, both single and multi-location restaurant operators
• Partner with engineering to design a scalable menu architecture (data models, item hierarchies, modifiers, variants) that supports diverse merchant needs
• Translate merchant and end-user research into a prioritized roadmap
• Define success metrics and use data to guide iteration
• Collaborate cross-functionally with design, engineering, sales, and support to ship and scale features
• Balance flexibility for merchants (custom menus, modifiers, pricing rules) with simplicity for end users
• Communicate roadmap, tradeoffs, and outcomes to leadership and stakeholders
• What you need to have:
• 5+ years of product management experience, ideally in POS, e-commerce, marketplace, or ordering systems
• Proven experience owning both UX and technical architecture decisions
• Strong analytical skills — comfortable defining metrics and using data to prioritize
• Experience working with complex data structures (catalogs, taxonomies, item relationships)
• Excellent collaboration skills across design, engineering, and business teams
• Track record of shipping and iterating on high-traffic, user-facing features
• What is nice to have:
• Experience in restaurant tech, retail tech, or hospitality
• Familiarity with menu/catalog systems at scale (multi-location, multi-language, multi-currency)
• Experience with A/B testing and experimentation frameworks
• How you’ll work:
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.
• Visa Sponsorship
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• Salary Range
• These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.
• It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
• Thank you for considering employment with Fiserv. Please:
• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
• Our commitment to Equal Opportunity:
• Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
• If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.
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