Senior Process Expert, Operations

At Maersk , we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Looking for a candidate with experience in Equipment Maintenance & Repair (EMR) operations , responsible for managing daily operations, monitoring KPIs/SLAs, handling vendor and stakeholder queries, and ensuring smooth container maintenance and repair processes. The role requires strong stakeholder management, operational reporting and analytics, process improvement, compliance adherence, and the ability to drive operational excellence through standardization, automation, and continuous improvement initiatives. Experience in logistics, container operations, vendor management, and performance reporting is preferred.

Managing daily EMR operations and ensuring KPIs and SLAs are achieved.

Monitoring workflow, productivity, and quality to meet operational targets.

Handling vendor, depot, and stakeholder queries and resolving issues promptly.

Overseeing container maintenance and repair activities with accuracy and compliance.

Building strong relationships with vendors, depots, and internal stakeholders.

Preparing operational reports and analyzing performance trends.