Senior Process Associate

Role overview

What you will do

• Review and investigate AML transaction monitoring alerts at an L2 level.
• Analyze customer profiles, transactions, and risk indicators to detect suspicious behavior.
• Identify red flags and decide whether cases require closure or escalation.
• Prepare investigation narratives and SAR-supporting documentation.
• Handle complex cases involving unusual patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators.
• Complete investigations accurately, on time, and according to client procedures.
• Maintain documentation suitable for audit, compliance, and regulatory review.
• Collaborate with QA, team leads, compliance teams, and client stakeholders.
• Participate in calibration sessions, process discussions, and knowledge-sharing forums.
• Identify alert trends, documentation gaps, and control weaknesses for process improvement.
• Meet productivity, quality, SLA adherence, and attendance targets.

Required qualifications

• 2–6 years of experience in AML transaction monitoring, transaction monitoring alert review, financial crime investigations, or compliance operations.