Senior Principal Technical Program Manager – Supply Chain Operations

Responsibilities

• Key Responsibilities
• Customer Engagement Leadership
• Serve as the primary Supply Chain Operations lead for new customer engagements with unique technical, manufacturing, or operational requirements.
• Partner with Business Development, Product Management, Engineering, and Operations teams to assess customer needs and define engagement strategies.
• Evaluate customer requirements and determine operational readiness, manufacturing capabilities, and supply chain implications.
• Lead customer-facing discussions related to manufacturing, fulfillment, logistics, compliance, quality, and operational scalability.
• Technical Program Management
• Drive end-to-end program execution from engagement qualification through operational launch and ongoing support.
• Develop comprehensive program plans, milestones, risk assessments, and execution strategies.
• Coordinate cross-functional technical teams to ensure alignment on deliverables, timelines, and customer commitments.
• Establish governance structures, communication plans, and executive-level reporting mechanisms.
• Manufacturing & Supply Chain Strategy
• Assess where products will be manufactured and determine the most effective supply chain strategy to support customer requirements.
• Evaluate manufacturing site capabilities, capacity, tooling, test requirements, quality systems, and fulfillment models.
• Partner with factory operations, manufacturing engineering, procurement, logistics, quality, and planning teams to develop scalable solutions.
• Identify gaps in operational readiness and drive mitigation plans.
• Cross-Functional Leadership
• Organize and lead virtual teams across engineering, manufacturing, planning, sourcing, logistics, quality, and business operations.
• Facilitate decision-making among technical and business stakeholders while balancing customer commitments, operational constraints, and business objectives.
• Influence senior leadership and drive alignment across organizations with competing priorities.