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Senior Principal Forward Deployed AI Engineer (Remote Eligible)

Smartsheet

Remote, USA

Senior · 10+ years experience

Remote

Discovered 1 weeks ago

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What You Will Do

Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout.
Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning.
Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements.
Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically.
Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done.
Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification criteria.
Drive the intelligence loop: author strategic memos, present field findings weekly, contribute Agent Bricks and Skills, file RFCs for platform improvements.
Mentor junior FDEs on customer engagements, code reviews, and Deployment Kit quality.

What You Bring

10+ years production software engineering, including 3+ years deploying AI/ML to production. Deep Python; strong TypeScript/JavaScript.
Proven track record leading complex enterprise technical engagements. You’ve managed customer relationships, navigated security reviews, and delivered production systems organizations depend on.
Deep production LLM experience: multi-agent orchestration, MCP/tool-use, RAG optimization, evaluation frameworks, agent deployment at scale.
System architecture expertise spanning enterprise systems, cloud infrastructure, and AI services explainable to a CIO and a junior engineer.
Demonstrated ability to create reusable technical assets that others use in production. You think in platforms, not projects.

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Senior Principal Forward Deployed AI Engineer (Remote Eligible)

Job Fit Check

Key Skills for This Role

Full Job Posting

What You Will Do

What You Bring

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