Senior Platform Product Manager
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Key skills for this role
About the Role
About the role Platform Product Manager combines classic product management skills with a deep understanding of technical architecture. This role actively participates in solvin.
Key Skills for This Role
Responsibilities
- Own the vision and roadmap for the policy development and testing tools, execution engine, data sources connector and content management interfaces
- Run customer development with internal users from interviews to validated problem statements
- Do the full analysis cycle hands on: requirements, business analysis, problem decomposition, solution options with trade offs
- Drive the self service target state and be responsible for key metrics: lead time, self service coverage, SLA, user CSAT
- Prioritize one backlog across Risk B2C, Risk B2B, product streams by quantified impact
- Work daily with engineering on architecture trade offs
- Prototype hands on, including with LLMs, to validate ideas before consuming engineering time
- Own platform OKRs and answer for them at C level
Requirements
- Experience in platform product management with technical understanding
- Ability to run customer development and analysis hands on
- Experience with prioritization and roadmap ownership
Full Job Posting
About the Role
- Platform Product Manager combines classic product management skills with a deep understanding of technical architecture.
- This role actively participates in solving engineering and business problems on a daily basis.
- Tabby Scoring System is our in house risk decisioning platform, the heart of scoring at Tabby: low code tools to manage decisioning policies (Risk policies, KYC, KYB, etc.) and a decision engine to process them, powering real time decisioning at scale, millions of decisions across UAE, KSA, KWT.
- The goal of the platform is independent, safe and fast self service delivery of business changes, from policy design to production release, with no dependency on the platform team's capacity.
- You will own the platform end to end: vision, strategy, OKRs, roadmap. This is not a product owner or delivery role, and not a manager who relays business requests to the team.
- Demand permanently exceeds capacity, stakeholders are senior and assertive the job is to set the direction and prioritize by business impact, including a well argued 'no' based on facts.
Key Responsibilities
- Own the vision and roadmap for the policy development and testing tools, execution engine, data sources connector and content management interfaces
- Run customer development with internal users (risk analysts, risk engineers, domain product teams) yourself from interviews to validated problem statements
- Do the full analysis cycle hands on: requirements and business analysis, problem decomposition, solution options with trade offs leveraging the team and LLM tools where they help, including digging into the codebase
- Drive the self service target state and be responsible for the platform's key metrics: lead time for content delivery, self service coverage, SLA, user CSAT, etc.
- Prioritize one backlog across Risk B2C, Risk B2B, product streams by quantified impact
- Work daily with engineering on architecture trade offs
- Prototype hands on, including with LLMs validate ideas before consuming engineering time; design and automate internal processes
- Own platform OKRs and answer for them at C level
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