Senior Platform Architect - West

Set and validate reliability, observability, and operational standards

Monitor health signals and intervene before the customer knows they're happening

Lead technical reviews, readiness checkpoints, and maturity assessments

Certify teams and workloads as production-ready

Surface growth signals based on usage, maturity, and confidence

Partner with customers, Growth AEs and Solution Architects to unlock new workloads

Translate production success into clear technical narratives for renewal and growth

Advocate for customer needs and real-world patterns internally

6+ years of professional software engineering or solutions engineering experience

Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles

Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python

Experience building, deploying, and operating production systems at scale

Demonstrated ability to debug complex technical issues and guide customers through resolution

Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences

Experience creating technical documentation, runbooks, and training materials

Self-motivated with the ability to work independently while collaborating across teams

Willingness to travel occasionally for customer engagements and team events

Prior experience with Temporal or similar workflow orchestration platforms

Experience with observability tools and practices for distributed systems

Background in professional services, technical consulting, or solutions engineering roles

Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools

Contributions to open source projects or developer communities

Experience designing and delivering technical training or workshops