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8+ years of experience as a Partner Manager, Relationship Manager, Customer Success Manager, or Account Manager at a technology or media company (SaaS preferred).
Expertise in managing a high-volume portfolio of partners, and meeting/exceeding Net Revenue Retention (NRR) and growth goals.
Experience working with Global System Integrator/System Integrator organizations to build new alliances, introduce technology practices, maintain and scale them.
Demonstrated experience communicating and negotiating with C-suite and senior executive stakeholders within partner accounts and internally.
Outstanding communication. You should be great at holding people’s attention, whether presenting, talking on the phone, or writing a quick blog post.
Dynamic Presentation Skills: adept at presenting to individuals and groups, including C-level executives, in person or virtually.
Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
Ecosystem Familiarity: experienced with Automattic’s brands and vast product suite within the WordPress ecosystem, as well as other key brands and third-party products/solutions that agencies leverage, such as hosts, dev tools, etc.
Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences.
Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps.
Adaptable to new technologies, industry trends, and changes in the competitive landscape.
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Now in our 20th year , we’re the people behind WordPress.com , WooCommerce , Beeper , Tumblr , Simplenote , Jetpack , Longreads , Day One , PocketCasts , and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source , and the vast majority of our work is available under the GPL . Automattic is a Most Loved Company , an Equal Opportunity employer, and Disability Confident Committed . ( Here’s what that might mean for you .) If you need accommodations during the application or interview process, please fill out this form . We are committed to ensuring an accessible hiring process for all candidates. Learn more about our Employee Resource Groups .
You can track your application status and more at MyGreenhouse .
To learn about how we handle your data, please review our Job Applicant & Candidate Privacy Notice and our Privacy Policy .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster here . Automattic participates in the E-Verify program in certain locations, as required by law .
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USD 125000-180000 yearly / year
Full-time
Senior · 8+ years experience
Remote
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