Senior Partner Improvement Analyst

Qualifications:

• 2+ years of Operational management experience in a dynamic and complex customer care environment
• Experience and proven success in developing and meeting/exceeding KPIs
• Ability to map cross functional and detailed complex processes
• Proven experience in solving complex problems in business processes; able to think about objectives from multiple perspectives and consider non-conventional ideas and approaches for achieving objectives
• Analyse to cross-EG cross-team cross-functional
• High energy and a positive outlook with the passion to make things better at every opportunity
• Outstanding verbal/written communication, collaboration, negotiation, and influencing skills
• Proven ability to work autonomously in high pressure/demanding team
• Comfort with ambiguous, constantly evolving situations
• Self-starter with a high degree of motivation to go above and beyond the task at hand.
• ,Ability and willingness to travel, as required
• Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
• Benefits and perks
• Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
• You can find the benefits for this location and any collective agreement that may apply here.
• Accommodation requests
• Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
• About Expedia Group
• Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
• Important notice
• Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
• Equal Opportunity