Senior Oracle Database Adminstation Engineer

Oracle provides cloud technology, database solutions, and enterprise applications that help organizations run critical business operations securely and reliably.

The Customer Success Services (CSS) team supports Oracle customers in managing and maintaining business-critical systems.

The team works closely with customers to provide technical support, resolve production issues, improve database performance, and maintain high availability across Oracle environments.

• 6–15 years of experience as an Oracle DBA or Database Engineer in production environments
• Strong experience in Oracle Database administration and troubleshooting
• Hands-on experience with Oracle Exadata architecture and administration
• Strong knowledge of Oracle RAC and ASM
• Experience in Oracle database performance tuning and troubleshooting
• Hands-on experience with Data Guard, including Physical Standby, Active Data Guard, and Data Guard Broker
• Strong RMAN backup, restore, and recovery experience, including critical recovery scenarios
• Experience with database installation, upgrades, migration, and patching
• Ability to troubleshoot complex issues related to performance, availability, RAC/ASM, backup and recovery, and patching
• Ability to handle critical production incidents under pressure
• Good written and verbal communication skills
• Customer-focused service and support mindset
• Willingness to work shifts and weekends when required

• Oracle GoldenGate replication and troubleshooting
• ZDLRA administration or support
• Logical Data Guard experience
• Experience resolving Exadata-specific performance or patching issues
• Experience supporting large, highly available Oracle database environments
• Oracle Database, Exadata, or other relevant technical certifications

Roles and Responsibilities

• Manage, monitor, and maintain Oracle databases in production environments.
• Support Oracle Exadata, RAC, ASM, Data Guard, and RMAN environments.
• Investigate and resolve database performance, availability, backup, recovery, and patching issues.
• Perform database installation, upgrades, migration, and patching activities.
• Handle critical production incidents and provide timely updates to customers and internal teams.
• Perform backup and recovery activities, including complex recovery situations.
• Monitor database health and recommend improvements for performance, availability, and reliability.
• Work with customers, support teams, and engineering teams to resolve technical issues.
• Maintain technical documentation, operational procedures, and incident reports.
• Participate in shift, weekend, and on-call support as needed.