Senior Operations Specialist
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Key skills for this role
About the Role
Freight Systems seeks a Senior Operations Specialist for a full-time, on-site role in Abu Dhabi to oversee logistics and freight operations across ocean, air, and road modes. Responsibilities include managing bookings, documentation, customs, and optimizing workflows.
Key Skills for This Role
Responsibilities
- Oversee day to day logistics and freight operations, ensuring shipments are processed accurately and on schedule across ocean, air, and road modes
- Coordinate with internal teams, external partners, and customers to manage bookings, documentation, customs requirements, and adherence to service level agreements
- Monitor shipment status, resolve operational issues, optimize workflows, and identify opportunities to improve cost, efficiency, and service quality
- Support implementation of operational projects
- Maintain accurate data in relevant systems and platforms
- Provide clear status updates and reports to stakeholders and leadership
Requirements
- Minimum 5 years experience with freight forwarding, customs processes, and multi modal transportation operations
- Bachelor's degree in Supply Chain Management, Business, Logistics, or a related field, or equivalent practical experience
- Ability to work on site in Abu Dhabi Emirate
- Ability to handle time sensitive tasks and manage multiple priorities in a fast paced environment
- Excellent communication skills for effective coordination with customers, vendors, carriers, and internal teams
- Proven experience in operations management within logistics, freight forwarding, Air, Sea, and Land
- Project management capabilities to support and lead operational initiatives, process changes, and system enhancements
Full Job Posting
Company Description
- Freight Systems is a global logistics provider and fully integrated freight forwarding company with over 37 years of experience delivering end to end supply chain solutions.
- The company offers transportation services across ocean, air, road, and multi modal networks, as well as contract logistics, customs clearance, project logistics, fine arts logistics, and e commerce solutions.
- Operating in more than 350 locations across six continents.
Role Description
- The Senior Operations Specialist is a full time, on site role based in Abu Dhabi Emirate, United Arab Emirates.
- This role is responsible for overseeing day to day logistics and freight operations, ensuring shipments are processed accurately and on schedule across ocean, air, and road modes.
- The Senior Operations Specialist will coordinate with internal teams, external partners, and customers to manage bookings, documentation, customs requirements, and adherence to service level agreements.
- Daily activities include monitoring shipment status, resolving operational issues, optimizing workflows, and identifying opportunities to improve cost, efficiency, and service quality.
- The role also involves supporting implementation of operational projects, maintaining accurate data in relevant systems and platforms, and providing clear status updates and reports to stakeholders and leadership.
Qualifications
- Min of 5 Years Experience with freight forwarding, customs processes, and multi modal transportation operations.
- Bachelor’s degree in Supply Chain Management, Business, Logistics, or a related field, or equivalent practical experience.
- Ability to work on site in Abu Dhabi Emirate, handle time sensitive tasks, and manage multiple priorities in a fast paced environment.
- Excellent communication skills for effective coordination with customers, vendors, carriers, and internal teams.
- Proven experience in operations management within logistics, freight forwarding, Air, Sea, And Land.
- Project management capabilities to support and lead operational initiatives, process changes, and system enhancements.
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