Senior Operations Program Manager

• Run the CI program for operations. Find the losses, prioritize them, and drive fixes to closure.
• Facilitate root-cause investigations and standardize what works across shifts and lines.
• Build and maintain the metrics and reviews that make performance visible.

• Own the operator training and qualification program.
• Build training content and competency standards with supervisors and SMEs.
• Onboard new hires and close skill gaps as the operation scales.

• Carry the administrative load that keeps operations running: reporting, documentation, scheduling, and records.
• Prepare data and materials for production meetings and leadership reviews.
• Keep procedures, standards, and records current and audit-ready.

• Act as 2IC for the Senior Operations Manager. Carry the load and make the calls in their absence.
• Coach and develop supervisors and shift leads on people leadership and problem-solving.
• Serve as the liaison between operations leadership and the front line, carrying context both directions.
• Lead from the front. Be on the floor, visible, and hands-on when it counts.

The position is full-time.

will be commensurate with experience.

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