Senior Operations Manager

Respectfully communicate with all employees and leads.

Supervise a team of 10-15 employees and ensure efficient and safe operations of shipping activities

Develop your team by ensuring proper training, day - to- day coaching, and certifications are completed

Communicate daily with carriers to ensure on time compliance

Plan and assign work of subordinates

Provide all employees with necessary tools, proper training and corrective direction

Occasionally required to communicate with other departments within the distribution center in order to collaborate and solve problems.

Maintain discipline, morale and harmonious relations among subordinates.

Investigate and adjust personnel problems within area of responsibility.

Respectfully support and follow direction from management and completes tasks with minimum supervision.

Train new employees on standard operating procedures

Responsible for upkeep of equipment including reporting defective equipment to management.

Maintains the work area in a clean and orderly condition and follows prescribed safety regulations.

Update data in the computer system; must be able to use a computer and type/data entry using computer programs (Microsoft Office, Google Sheets).

Provide coaching and development to shift hourly associates.

Provide all employees with necessary tools, proper training and corrective direction.

Report information and update managers throughout every shift with knowledge of that day’s production.

Resolve employee issues through appropriate problem resolution.

Check and respond to emails in a timely manner.

Balance quality, productivity, cost, safety and morale to achieve positive results in all areas.