Senior Operations Associate - Delivery & Reporting, Regulatory Controls & Reporting - Manchester (Manchester, GB)

• Bachelor’s degree and 2–4 years of relevant experience in operations, delivery, business management, or a similar environment.
• Experience working across multiple stakeholders in a fast-moving, team-oriented setting.
• Strong organisational and communication skills, with the ability to bring structure and clarity to complex or fast-changing work.
• Ability to synthesise information from multiple sources and present it clearly to internal stakeholders.
• Comfort working in an agile environment and helping teams maintain momentum against priorities and timelines.

• Experience supporting agile teams, delivery leads, Product Owners, or operational leadership.
• Experience preparing reporting or presentations for senior stakeholders.
• Very strong working knowledge of the Microsoft Office suite, especially Word, Excel, and PowerPoint.
• Familiarity with AI tools and models such as ChatGPT or Claude, and an interest and/or experience in applying them in practical business settings, including working with prompts and prompt libraries.
• Familiarity with Power BI, Qlik, or Alteryx is a plus.
• Interest in developing toward Product Owner or broader operational and agile leadership responsibilities over time.

• Hybrid Work Environment: 3 days a week in office required
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions.

To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment.

If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer.

We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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